Frequently Asked Questions
Is your work guaranteed?
100%. We are only as successful as the reputation we have and our personal desire is to build long-lasting customer relationships with every single customer we serve. We will gladly provide references per your request. If your lights malfunction (due to weather or other unforeseen circumstances) or you aren’t completely satisfied, our professional staff will return to troubleshoot the problem quickly and efficiently.
Do you provide the lights and other decorations?
Lumenate Brentwood provides everything needed including a wide variety of lighting options, garland/ wreaths, timers, extension cords, and non-destructive clips to ensure a worry-free holiday season for you.
Why should I choose to use Lumenate vs. another Christmas lighting company?
Our core objective is to be the premier lighting specialist in middle Tennessee. This can only be achieved by unparalleled customer service and using the highest quality LED lights and materials. Every project with our name on it will bring the highest quality and service available. We also are committed to giving 10% of our proceeds back to our local community to ensure those less fortunate are given an opportunity for a more blessed and magical Christmas season.
What kind of holiday lights do you install?
We only install commercial grade LED lighting. These are the safest, highest quality lights in the industry. The lights that we supply are brighter, yet draw less energy providing the best display for holiday lighting. Schedule a free consult to view our many offerings first hand.
Will you hang and use my lights?
No. We unfortunately could not guarantee the quality or safety of lights that we do not provide.
How do you hang lights on my home / business
We use a wide variety of professional grade clips that securely fasten the lights. We will not use staples or other permanent attachment methods. At our design consultation, we will demonstrate the different attachment methods.
Are You Licensed and Insured?
Yes. Lumenate Brentwood is fully licensed and insured. We are happy to provide supporting documents upon request.
What happens if I have a problem with my lights?
If you notice any problems, we will work to resolve the issue within 24 hours of notification.
When should I schedule my installation?
We begin to schedule appointments in early September. The sooner you schedule your installation, the greater the likelihood you will have your choice of your install date. We will begin to install in early October and end in December.
What areas do you provide service to?
Brentwood is in our name but we service the entire greater middle Tennessee area. Our primary areas are Brentwood, Franklin, Belle Meade, Cool Springs, Green Hills, Nashville, Bellevue, Oak Hill, and more.
Is there a minimum requirement that Lumenate will charge?
Yes, we have a $1,000 minimum. We do provide free estimates to discuss the various options that might fit your needs.
What forms of payments do you accept?
Lumenate accepts cash, check, and Venmo.
How does your service work and how do I get started?
Upon reaching out to Lumenate Brentwood, we will schedule an on-site visit at your home or place of business for a free design consultation and quote. We love to hear your ideas but will come with plenty of our own suggestions as well to ensure a beautiful, customized light display. Upon choosing Lumenate Brentwood for your season lighting needs we will schedule a time for installation and removal.
How do you price your projects?
We price a projects based on Linear foot, complexity of your customized lighting display, safety concerns of our installers, and time commitments to complete the job. We look forward to meeting with you to discuss the lighting ideas that best meet your needs!
©LUMENATE BRENTWOOD 2016. ALL RIGHTS RESEVERD
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6205 River Oaks Ct,
Brentwood, TN 37027